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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pipe Smoking Lemur

September 26, 2024

1  out of  5
rating by Pipe Smoking Lemur
"My insurance goes up $10 a year every year. She has doubled my Premium in a handful of years to make profits off of me. I have a perfect driving record. I'm a low-wage earning, Special Education Support Teacher working on a Masters Degree and I spent decades of my life earning a $51 policy with a perfect driving record. She has continuously raised my rates to make more and more money off of me like a pattern now... in a handful of years I am now paying double. No one around me has had their Insurance raised in 5 or more years... I'm the only one of nearly 20 people at my work and at home I've talked to. Corrupt and predatory. Parasitical and corrupt. $51 to $63... $73... $83... $93... Every year. Every single year. Thank God I was born a different type of human being in life. I would never sit around and do this to honest people. I couldn't even imagine it. She financially benefits and gains from gouging what little I make doing a difficult and meaningful job in life."
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Paul Green

March 5, 2024

5  out of  5
rating by Paul Green
"Navigating the fast changing insurance environment cannot be easy. I called in today to have the difficult discussion about increasing rates. Kayce took my call mid -day, walked me through my policy, any and all options available and made a tense situation palatable. I feel valued by the team in Julie Moe's office in good and tough times."
We responded:
"Paul, thank you for acknowledging Kayce's dedication in handling your concerns. We understand that discussing rate increases can be challenging, and we're pleased to hear that Kayce was able to provide clarity and support during the process. Our team is committed to ensuring our clients feel valued, even during difficult times. We appreciate your trust in us and look forward to continuing to assist you with your insurance needs!"
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Gary Lee

February 22, 2024

5  out of  5
rating by Gary Lee
"Thank you to Kayce for helping me with the State Farm phone app. Her patience and knowledge is very much appreciated. She was happy to help and took the time to explain everything."
We responded:
"Hi, Gary! Thank you for the praise for Kayce! She is a vital part of the team and we value how much she cares about all our customers. We value you for letting us be your good neighbor!"
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Bruce Michel

January 25, 2024

5  out of  5
rating by Bruce Michel
"Karmen was great! I was calling around getting quotes for auto insurance and by the time I talked to Karmen I was worn out, tired and kind of rude to her. She was a true professional and gave me the info I wanted. When I decided to go with State Farm I called her back and apologized for my behavior. She laughed it off and got me all set up with auto and home coverage. I was really impressed with her service. I'm going to recommend Karmen and State Farm to everyone I know!"
We responded:
"Bruce, thank you so much for taking the time to share your experience with Karmen and our office! We truly appreciate your kind words and are delighted to hear that Karmen was able to help you with your auto insurance quote. We understand that shopping for insurance can be a stressful process, and we're glad she was able to provide you with the information you needed, even in challenging circumstances. If you ever need assistance in the future, please don't hesitate to reach out. Welcome to the State Farm family!"
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Bart Berger

December 9, 2023

5  out of  5
rating by Bart Berger
"We've had State Farm insurance for many years, and were very happy to find this local office when we moved. They made transferring our out-of-state policies so easy. More recently, Karmen has been a great help while switching vehicles. Fast responses, great advice, and a pleasure to work with."
We responded:
"Bart, thank you so much for sharing your wonderful experience with Karmen and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Vicky Bacon

November 6, 2023

5  out of  5
rating by Vicky Bacon
"I love this agency. They’re always so friendly and helpful and explain things well. They also offer the best prices around. I replace my Safeco insurance with them last year and I saved 50% on the new policy. It was amazing and made me kick myself for waiting so long to switch. I was trying to be a loyal Safeco customer but I paid dearly for it. Check this agency out."
We responded:
"Thank you so much for your rave review Vicky! We are so happy to have you as a customer and I am glad your insurance experience has been so good and we saved you money! Julie Moe"
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Fullys Wildflowers

August 1, 2023

5  out of  5
rating by Fullys Wildflowers
"Ciara Cyrus was super helpful Spent the time to really listen Answered every question Didn’t end up going with them but I appreciated the help. Thank you"
We responded:
"Thank you for the positive rating! Ciara always puts our customers first."
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Terry Thompson

July 28, 2023

5  out of  5
rating by Terry Thompson
"All the staff there are really great people to deal with. Karmen is always a lot of fun to talk to. Thanks Guys!"
We responded:
"Thank you for the kind review, Terry! We're so lucky to have such amazing team members, like Karmen, who are able to help out our wonderful insureds, like yourself!"
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Ryan Mesick

July 26, 2023

5  out of  5
rating by Ryan Mesick
"The only Agent I've ever had, and the service is what keeps me here after nearly 20 years. Keep up the great work team!"
We responded:
"Thank you, Ryan, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs."
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David K Bleasdell

July 21, 2023

5  out of  5
rating by David K Bleasdell
"Julie is the best insurance agent in the area. I recommend her wholeheartedly."
We responded:
"David, we thank you for the amazing review! We value you and the chance to help you with your insurance needs."
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Valerie Ringold

May 25, 2023

5  out of  5
rating by Valerie Ringold
"We have been long time customers of Julie Moe’s State Farm office and we couldn’t be happier with the customer service we receive from them. They are outstanding and we highly recommend them and appreciate everyone in the office that has helped us with our insurance needs."
We responded:
"Valerie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Katie Jeffries

May 5, 2023

5  out of  5
rating by Katie Jeffries
"Katerra Rowan and Julie Moe have been absolutely outstanding to work with during our recent conversion to State Farm. They made what could have been a stressful process a truly wonderful one. So grateful to now have all of our insurance needs established with a friendly, professional, responsive, and local insurance agency."
We responded:
"Katie, we’re so glad to hear how Katerra was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Patrick Kent

May 3, 2023

5  out of  5
rating by Patrick Kent
"Great service, responsive and friendly."
We responded:
"Patrick, thank you for your kind comments! We enjoy working with you and greatly appreciate your business."
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Susan Lee

April 21, 2023

5  out of  5
rating by Susan Lee
"Cindy is awesome. She always listens to any concerns or questions and helps reach resolution"
We responded:
"Hi Susan! Thank you for the amazing review. Cindy is a great asset to our agency and we are so glad to hear that she provided wonderful service."
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Carrie Makes

April 20, 2023

5  out of  5
rating by Carrie Makes
"12 years later, I am still impressed by the service I receive from Karmen in Julie Moe's office. She makes my life easier. Through multiple car changes, 1 total loss, and 3 moves, I know that Karmen's got my back. 100 would recommend."
We responded:
"Thank you, Carrie, for the amazing review! Karmen is a fantastic asset to our team and we’re happy to hear she has been able to help you with your insurance needs over the years. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Devin Caldwell

April 13, 2023

5  out of  5
rating by Devin Caldwell
"Great service. Sandra was willing to go completely out of her way to make sure my rates didn’t increase. I definitely recommend this to any and everyone looking for insurance that cares."
We responded:
"Devin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Sandra cares a lot about our customers."
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Gary Drake

March 30, 2023

5  out of  5
rating by Gary Drake
"I needed a fast turn around for an insurance policy binder for a client whose home was about to close and Ciara Cyrus delivered in getting it done and delivered to the lender quickly. Super stars in my mind. Thank you very much! Gary Drake"
We responded:
"Gary, we’re so glad to hear how Ciara was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Grace Dudley

March 20, 2023

5  out of  5
rating by Grace Dudley
"Working with Julie Moe's office has been nothing but pleasant from the start! I've had no problems over the last several years with the run-of-the-mill insurance business but recently I was in a hit and run accident that totaled my car. This is when the staff at Julie's office really shined. They made what was already very stressful situation painless and helped me throughout the claims process. When it came to looking for a new car they were so helpful in running multiple quotes and answered all of my questions. I truly cannot recommend them enough!"
We responded:
"Thank you, Grace, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Josh Laster

March 3, 2023

5  out of  5
rating by Josh Laster
"All the gals here are great and always fix any issue instantly that I have ever had! Thanks again."
We responded:
"Thank you for the wonderful review, Josh! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Johnny Allen

February 24, 2023

5  out of  5
rating by Johnny Allen
"Ciara was very professional and knowledgeable. I would highly recommend her for any of your insurance needs."
We responded:
"Johnny, thank you for taking the time to share your experience with Ciara! We greatly appreciate you letting us be your good neighbor."
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Randy Zorner

February 24, 2023

5  out of  5
rating by Randy Zorner
"Karmen, Thank you for our conversation today. I was totally confused about the cancelation of the policy on our truck. You were very very helpful in explaining it to me. A couple of weeks ago I called and and spoke with someone in your office and explained we had sold our truck and wanted to cancel the policy. Needless to say that conversation didn't go well. I came away not knowing where we were with the policy. Then I got a letter from State Farm (no name, no signature) explaining the procedure to cancel the policy and a form to sign terminating the policy and that the premium on our other vehicle would increase by about $140 per year. I had no idea what this was all about. After talking with Karmen I now understand and all is corrected. Thank you"
We responded:
"Thank you, Randy, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Karmen, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Chelsie Pabon

February 24, 2023

5  out of  5
rating by Chelsie Pabon
"Ciara was so helpful and knowledgeable. She quickly got back to me with answers to all of my questions. Our entire family will happily continue our relationship with Ciara for all our insurance needs and highly recommend her!"
We responded:
"Chelsie, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ciara was able to do just that for your family's policies! We appreciate you putting your trust in our office to help protect what matters most."
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Daniel Branson

February 22, 2023

5  out of  5
rating by Daniel Branson
"I recently switched to State Farm from another company. Karmen was very helpful, thorough, and helped save me a ton of money. I highly recommend using this office for any of your needs"
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Karmen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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C. Wheeler

February 16, 2023

5  out of  5
rating by C. Wheeler
"We have been working with Julie Moe’s office since 2006. They provide outstanding service. We recently were in a car collision, where our vehicle was considered a complete loss. Karmen D. helped us to navigate the complicated process from day one with patience, amazing industry knowledge and insight."
We responded:
"Thank you for the review! We are happy to hear that Karmen was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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lisa darco

February 1, 2023

5  out of  5
rating by lisa darco
"We have been clients of Julie Moe for over 20 years. Julie and her team always provide exceptional customer service. We're very grateful to Katerra Rowan who assisted with our most recent policy changes."
We responded:
"Thank you, Lisa, for the amazing review! Our team works hard to provide a great insurance experience in Vancouver and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"