State Farm® Insurance Agent Julie Moe

"We have been with Julie Moe State Farm for years. Karmen give us excellent service, always looking for ways to save us money. In the times we have had a crunch, Karmen is quick to help and stays with us until everything is complete. We highly recommend Julie Moe as our State Farm Insurance Agent."

"I have been with Julie Moe's office for 20 years now. They have always provided me with exceptional service. The staff are consistently helpful and kind, always quick to respond and resolve any questions or changes I've needed. A special thank you to Kayce for recently adding another car to my policy! Even after comparing rates with other companies, I've found their prices to be the most competitive. I truly appreciate the entire team!"

"Been with this insurance company for a few years now and yes rates are going up. Sucks. Although I'm frustrated, Kayce really worked with me. Good people are still out there. Thank you very much!"

"Great customer service with always response back and follow up with customers' inquiries."

"10/21/2024 Response to Business Response You profit directly from raising my insurance. Frequently. No insurance company I've ever been with has done this... $10 a year for years. You even remarked once to me on the phone... how 'low' my insurance was before this started happening... licking your chops I'm sure. Don't act like these frequent and regular, sneaky hikes, yearly, do not benefit you. They do. Your office girl lied to me on the phone and told me in 'no way' do you guys profit from raising my Premium constantly. She also has screwed up paperwork between your office and IQ Credit Union 3 times in a row, to the point where I had to get involved multiple times to make sure things got sent properly. She also has a very uninterested, careless tone, whenever I've called. Train her in Customer Service. I finally lit a match, you backed out. Now you get nothing. Good job. That's what excessive greed earns. I actually went back to an older company and I rebuilt my plan and it's BACK DOWN to what I was originally paying around $50, Full Coverage. Oh my God... call the police... they are ignoring the rules of inflation! I'm totally ripping them off... And NO, you didn't send me frequent emails or call me. Communication over the past decade has been incredibly sparse and I've always initiated it. That incredible inflation... always by about $10 every year. All the excuses are always the same too with Insurance Companies... just any excuse will do and the more foggy or generalized the better. Thank you State Farm, for 10 years of service, and helping me switch back to a better company. ORIGINAL POST: My insurance goes up $10 a year every year. She has doubled my Premium in a handful of years to make profits off of me. I have a perfect driving record. I'm a low-wage earning, Special Education Support Teacher working on a Masters Degree and I spent decades of my life earning a $51 policy with a perfect driving record. She has continuously raised my rates to make more and more money off of me like a pattern now... in a handful of years I am now paying double. No one around me has had their Insurance raised in 5 or more years... I'm the only one of nearly 20 people at my work and at home I've talked to. Corrupt and predatory. Parasitical and corrupt. $51 to $63... $73... $83... $93... Every year. Every single year. Thank God I was born a different type of human being in life. I would never sit around and do this to honest people. I couldn't even imagine it. She financially benefits and gains from gouging what little I make doing a difficult and meaningful job in life."

"Navigating the fast changing insurance environment cannot be easy. I called in today to have the difficult discussion about increasing rates. Kayce took my call mid -day, walked me through my policy, any and all options available and made a tense situation palatable. I feel valued by the team in Julie Moe's office in good and tough times."

"Thank you to Kayce for helping me with the State Farm phone app. Her patience and knowledge is very much appreciated. She was happy to help and took the time to explain everything."

"Karmen was great! I was calling around getting quotes for auto insurance and by the time I talked to Karmen I was worn out, tired and kind of rude to her. She was a true professional and gave me the info I wanted. When I decided to go with State Farm I called her back and apologized for my behavior. She laughed it off and got me all set up with auto and home coverage. I was really impressed with her service. I'm going to recommend Karmen and State Farm to everyone I know!"

"We've had State Farm insurance for many years, and were very happy to find this local office when we moved. They made transferring our out-of-state policies so easy. More recently, Karmen has been a great help while switching vehicles. Fast responses, great advice, and a pleasure to work with."

"I love this agency. They’re always so friendly and helpful and explain things well. They also offer the best prices around. I replace my Safeco insurance with them last year and I saved 50% on the new policy. It was amazing and made me kick myself for waiting so long to switch. I was trying to be a loyal Safeco customer but I paid dearly for it. Check this agency out."

"Ciara Cyrus was super helpful Spent the time to really listen Answered every question Didn’t end up going with them but I appreciated the help. Thank you"

"All the staff there are really great people to deal with. Karmen is always a lot of fun to talk to. Thanks Guys!"

"The only Agent I've ever had, and the service is what keeps me here after nearly 20 years. Keep up the great work team!"

"Julie is the best insurance agent in the area. I recommend her wholeheartedly."

"We have been long time customers of Julie Moe’s State Farm office and we couldn’t be happier with the customer service we receive from them. They are outstanding and we highly recommend them and appreciate everyone in the office that has helped us with our insurance needs."

"Katerra Rowan and Julie Moe have been absolutely outstanding to work with during our recent conversion to State Farm. They made what could have been a stressful process a truly wonderful one. So grateful to now have all of our insurance needs established with a friendly, professional, responsive, and local insurance agency."

"Great service, responsive and friendly."

"Cindy is awesome. She always listens to any concerns or questions and helps reach resolution"

"12 years later, I am still impressed by the service I receive from Karmen in Julie Moe's office. She makes my life easier. Through multiple car changes, 1 total loss, and 3 moves, I know that Karmen's got my back. 100 would recommend."

"Great service. Sandra was willing to go completely out of her way to make sure my rates didn’t increase. I definitely recommend this to any and everyone looking for insurance that cares."

"I needed a fast turn around for an insurance policy binder for a client whose home was about to close and Ciara Cyrus delivered in getting it done and delivered to the lender quickly. Super stars in my mind. Thank you very much! Gary Drake"

"Working with Julie Moe's office has been nothing but pleasant from the start! I've had no problems over the last several years with the run-of-the-mill insurance business but recently I was in a hit and run accident that totaled my car. This is when the staff at Julie's office really shined. They made what was already very stressful situation painless and helped me throughout the claims process. When it came to looking for a new car they were so helpful in running multiple quotes and answered all of my questions. I truly cannot recommend them enough!"

"All the gals here are great and always fix any issue instantly that I have ever had! Thanks again."

"Ciara was very professional and knowledgeable. I would highly recommend her for any of your insurance needs."

"Karmen, Thank you for our conversation today. I was totally confused about the cancelation of the policy on our truck. You were very very helpful in explaining it to me. A couple of weeks ago I called and and spoke with someone in your office and explained we had sold our truck and wanted to cancel the policy. Needless to say that conversation didn't go well. I came away not knowing where we were with the policy. Then I got a letter from State Farm (no name, no signature) explaining the procedure to cancel the policy and a form to sign terminating the policy and that the premium on our other vehicle would increase by about $140 per year. I had no idea what this was all about. After talking with Karmen I now understand and all is corrected. Thank you"